Help
We're here to help.
Most questions are answered below. If you don't see yours, email hello@homehqapp.com and a real person will write back within one business day.
Install HomeHQ on your phone
HomeHQ is a Progressive Web App — no App Store download, no tracker. Add it to your home screen and it launches fullscreen like any other app.
iPhone (Safari)
- Open homehqapp.com in Safari.
- Tap the Share button at the bottom (the square with the up arrow).
- Scroll down and tap "Add to Home Screen."
- Tap Add in the top-right corner.
Android (Chrome)
- Open homehqapp.com in Chrome.
- Tap the ⋮ menu in the top-right corner.
- Tap "Add to Home screen" or "Install app."
- Tap Install.
Once installed, HomeHQ launches in its own window — no browser tabs, no URL bar — and lands you on your home screen. The daily brief, lists, and tasks are one tap away.
Account & sign-in
How do I sign in?
HomeHQ uses email magic-link sign-in — no password. Enter your email at /sign-in and we'll send you a one-time sign-in link.
I didn't get the sign-in email.
Check your spam folder. If it's not there, wait 2 minutes and try again — some providers throttle the first message to a new sender. Still nothing? Email us.
How do I change my email or phone number?
Open /account, edit the field, and save. SMS opt-in is a separate toggle from entering a phone number.
Household & members
How do I invite my partner / family?
Open /household, enter their email, and send the invite. They'll receive a one-tap link to join. One household paid plan covers everyone.
Can I add my kids without giving them logins?
Yes — add a child member with just a display name and color. Tasks can be assigned to them; they won't receive notifications or have a login.
How do I remove a member?
In /household, tap a member and use "Remove from household." Their personal account is preserved; only their access to your household is revoked.
Billing & subscription
How much does HomeHQ cost?
$14.99 per month or $119 per year, per household — not per person. Free tier is available too. New paid plans get a 14-day free trial with no card required.
How do I cancel?
Open /account → Billing → Cancel subscription. Paid features remain available until the end of your current billing period.
Do you offer refunds?
We don't prorate partial periods automatically, but if something went wrong — duplicate charge, accidental renewal right after cancel — email us and we'll fix it.
Integrations
How do I connect Google Calendar / Gmail?
Open /settings/calendars (for calendar) or /settings/inbox (for email). Sign in with Google and approve the scope. You can revoke at any time from the same page or from your Google account.
Why doesn't my Apple Calendar sync?
Apple iCloud uses an app-specific password for CalDAV. Generate one at appleid.apple.com → Sign-In and Security → App-Specific Passwords, then paste it into /settings/calendars.
Does Alexa work?
Yes. Enable the HomeHQ skill in the Alexa app, link your HomeHQ account, then say things like "Alexa, ask HomeHQ what's on my plate," "Alexa, ask HomeHQ to add a task," or "Alexa, ask HomeHQ to add milk to groceries."
Notifications & brief
How do I get the daily brief?
Open /account → Notifications. Toggle email, SMS, and/or push, and pick morning, evening, or both.
My brief didn't arrive.
Check the channels you enabled in /account → Notifications. Make sure your email isn't bouncing and (for SMS) that you haven't replied STOP. You can trigger a brief manually from /home → "Send brief now."
Stop SMS?
Reply STOP to any HomeHQ message, or turn off SMS in /account → Notifications. See SMS Terms for full details.
Privacy & data
How do I delete my account?
Open /account → Delete account. Your household, tasks, lists, photos, and members will be removed within 30 days.
How do I export my data?
Email us at hello@homehqapp.com and we'll send a JSON export within 30 days.
Is my data private?
Yes. We never sell your data, never use it for advertising, and never train AI on it. See Privacy Policy.
Found a bug or have a feature idea?
Email us at hello@homehqapp.com with as much detail as you can — what you tried, what happened, and what you expected. We read every message.